Haptik

“Top 4 Must Have Apps for Your Phone” – The Indian Express

“India’s WhatsApp for Customer Support” – Tech In Asia

“A Must Have App” – The Times of India

“7 Apps That Replace Traditional Services” – Bombay Times

One of the only apps from India to be featured by Google in the Productivity category along with global giants such as Dropbox and Gmail.

Presenting Haptik – your mobile messaging assistant for information and support.

No more wasting time searching through endless number of links or listening to that painful call center music. Just send a message, and a Haptik expert will help you within minutes.

Haptik enables you to chat with experts for any query related to any company or service. Its like normal text messaging, instead with a certified expert who knows the company inside out. And it’s totally FREE!

You can use Haptik to:
– figure out mobile plans and help with connectivity issues
– get help with phones, computers, TVs, or any other electronics or appliances
– find information for banks, locations, services offered, account info
– get flight schedules, web-check in, baggage and terminal policies
– track the status of your online order
– make a restaurant reservation
– inquire about cars, service centers, including booking a test drive
– find latest movie timings and availability

… and so much more! A one stop shop for all your needs.

•Who are these experts?
You are talking to Haptik experts, people who have worked with these companies before or have used their products extensively to know what they are saying. Some of them are directly employed by us, while others work as volunteers because they want to help share their knowledge. You are not directly talking to these companies, but instead people who know them inside out and can help you in a better way.

•What about response times?
The average response time to each message received is between 3 to 5 minutes! And this is for all types of issues – information, customer support, FAQs, or anything else.

•What companies can I get help with?
Help is available for all major brands across 13 categories, and more being added every day!

An incomplete list of brands we support:

Automobiles
•Audi
•BMW
•Bajaj Auto
•Chevrolet
•Fiat
•Ford
•Hero MotoCorp
•Honda Cars
•Hyundai
•Mahindra
•Maruti Suzuki
•Mercedes Benz
•Tata Motors
•Toyota
•Yamaha

Banking
•American Express
•Axis Bank
•Bank of India
•Canara Bank
•Central Bank of India
•Citibank
•Dena Bank
•HDFC Bank
•HSBC
•ICICI Bank
•Punjab National Bank
•Union Bank of India

Cable/DTH
•Airtel DTH
•Dish TV
•Reliance Digital TV
•Sun Direct
•Tata Sky
•Videocon D2H

Electronics & Appliances
•Apple
•Godrej
•HP
•Micromax
•Samsung
•Sony
•Toshiba
•Whirlpool

Food & Delivery
•Domino’s Pizza
•Dineout Table Reservation
•McDonald’s
•Papa John’s
•Pizza Hut
•Subway

Health & Wellness
•Dr. Batra’s
•Kaya Skin Clinic
•Talwalkars
•VLCC

Insurance
•Apollo Munich
•Bajaj Allianz
•ICICI Lombard
•Life Insurance Corporation
•Reliance General Insurance
•SBI Life Insurance
•United India Insurance

Movies & Events
•Bookmyshow
•Cinemax
•Cinepolis
•Fun Cinemas
•Inox Cinemas
•PVR Cinemas

Shopping
•Amazon
•Croma
•Flipkart
•Jabong
•Myntra
•Shopclues
•Shopper’s Stop
•Snapdeal

Travel
•Air India
•Air Asia
•British Airways
•Cleartrip
•Emirates
•Indigo Airlines
•IRCTC
•Lufthansa
•Makemytrip
•Redbus
•Spicejet Airlines

Utilities & Services
•Bharat Gas
•Brihanmumbai Electric Supply
•BSES Delhi
•HP Gas
•Mahangar Gas
•Reliance Power
•Tata Power

Wireless & Telecom
•ACT Broadband
•Aircel
•Airtel
•BSNL
•Freecharge.com
•Hathaway Broadband
•Idea Cellular
•MTNL
•MTS India
•Reliance Communications
•Tata Docomo
•Vodafone
•YOU Broadband

And many more…!

Haptik comes from the word “Haptic”. Haptics is any form of nonverbal communication involving touch, and Haptik is the German version of the English word Haptic.

Please follow us on Twitter https://twitter.com/hellohaptik and Facebook https://www.facebook.com/haptik, and help spread the word!